Frequently Asked Questions
What is Neighborhood (nbrhd) Laguna?
We’re a family-owned business in Laguna Beach, California that creates fun trucker hats which are sold online. We also make custom hats and offer wholesale accounts to a variety of businesses and organizations, such as; retail stores, fitness companies, resorts, schools and more.
Do you offer free shipping?
We offer free shipping** by USPS on all online orders. Orders take 1-3 business days to process prior to shipment.
**To thank customers who are supporting our small business during COVID-19, we have extended Free Shipping to ALL orders.
What if I have a return?
Returns are accepted on all unworn items within 30 days of purchase. We will send a return label and you will be refunded when the returned hat(s) is received. We cannot accept returns on custom orders.
Do you offer custom hats?
Our custom program is where we really shine. There are no minimums and we offer an endless combination of colors. We can also help create your artwork, if needed. You will be emailed a proof of your custom design for approval. We’ve worked with many schools, organizations, and companies across the country. This is also the perfect solution for family reunions, milestone events, and bachelor/bachelorette parties. Please contact us at firstname.lastname@example.org and we’ll answer any questions you have.
How long does it take to get a custom hat?
Depending on quantity and art work, we average 1-3 weeks production time for your order. If you need a rush order please reach out to email@example.com and we will work on accommodating your order.
Do you have a wholesale program?
Yes, we have a simple wholesale application that you can fill out to become eligible. After that you have a choice to either order from our inventory stock, or we can create a custom design. Some of our accounts do both; they select some of our core designs and then add their own twist to a few others!
Do you have different sizes of hats?
Our top seller is sized to fit most which is Regular Fit. We also offer “small fit”; this is what most younger kids wear and some petite women also like the small fit. Check out our Small Fit collection to see the designs offered.
Do you sell anything besides hats?
Cool trucker hats are our core business but we also offer totes and beverage koozies to our wholesale accounts. We are planning to add more products to our online store in the near future, so stay tuned...